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Once you have finalised your survey, it's time to distribute to your contacts. There are two way to do this. The first is by including a link in an email campaign to your survey. The second is by adding a link to your webpages.

Distributing your Survey via an Email Campaign:

 

  1. When you are editing your email campaign, type in the text you want to turn into a link that goes to your online survey. We recommend something like "Click here to complete our online survey."
  2. Highlight the text, then click on the Create Link icon.

  1. In the Link Type field, select Surveys.
  2. In the Surveys field, select the correct survey.
  3. Click OK.

This will turn the text you typed in in Step 1 blue, indicating that it is now linking to your survey. You can edit this link by rightclicking on the blue text.

Adding a link to your Survey on a Webpage:

 

  1. When you are logged into your Database Marketing account, click on the Surveys tab.
  2. Click on the radio button next to the survey you want to add to your webpage. The radio button is the small circle that turns green when you click on it.
  3. Scroll to the bottom of the Surveys table and click Get Link.
  4. The link will appear in the Survey Link field below. Highlight the link and copy it.
  5. Add the link to your webpage.
  6. You will have now successfully added a link to your survey from your webpage.
You can view survey results at any time after you have finalised your survey.

To View your Survey Results:

  1. Click on the Surveys tab when you are logged into your Database Marketing account.
  2. Select the radio button next to the survey whos results you wish to view. The radio button is the small circle that turns green when you click on it.
  3. Scroll to the bottom of the table and click View Report.
  4. The table that appears will display the answers to your survey questions.
  5. To view the text answers, click View under the Percent field.
  6. To view the answers by respondant, go to the top of the page and click View Results by Respondant.
  7. To export your results, click on Export Results > Ok and choose where you want to save the file on your computer.

This is done from within the reports menu, under the "Surveys Summary" page.

You can view results by;
  • Respondent - View an individual's response to each question
  • Overall results- overall results are automatically displayed when you view the results.
Survey Templates are great when you are using the Database Marketing system without having one of our websites as well. It is also useful for those with both the Database Marketing system and one of our Website for when you want to create a survey that looks different to your website branding.

To Create a Survey Theme:

  1. Click on Surveys when you are logged into your Database Marketing account.
  2. Click on the Add Survey Theme tab at the top.
  3. Give it a Theme Name. This should be something you can easily recognise later.
  4. Fill in the form. In the color fields, you need to input a Hex code. For instance, if you want a pea green Font Color, insert #78AB46 into the field. When you click to the next field, you will notice that the preview to the right of the form updates with the changes you have just made.
  5. When you have finished making your selections, and you are happy with the previews, click Save.

This theme will be stored in your system and you can choose it when you are creating a new Survey in the Theme field.

 

"This is the best business decision my company could have made.
The support staff is always there to help with everything we need.
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- Jane Jackson

 

 

 

 

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